New digital service will make it easier to renew online from home, 24/7
TORONTO — The Ontario government has launched a new online renewal tool for Accessible Parking Permits, providing a simpler, faster, and more accessible service for permit holders. Ontarians can now choose to renew a permanent Accessible Parking Permit, apply for a traveler’s permit or motorcycle decal and request a change of address all by visiting Ontario.ca/RenewAPP. Companies and not-for-profit organizations that transport individuals with accessibility needs on a not-for-profit basis can also use this online option to apply, renew or request changes to permits.
“Our government is committed to providing services that are accessible and inclusive for everyone,” said Ross Romano, Minister of Government and Consumer Services. “We are excited to be offering digital fulfillment for yet another category of transactions to Ontarians. It is my hope that bringing Accessible Parking Permit renewals online for the first time will make life easier and more convenient for seniors and individuals with accessibility needs.”
By providing standard personal information and an existing permit number, permit holders will now have the option to quickly and easily renew their Accessible Parking Permits from the comfort of their home. Previously, these services were only available in person at ServiceOntario or by mail. Ontarians can still take advantage of these methods but will now benefit from a quick and easy option that can be accessed at any time from a computer, tablet or smartphone.
“Our government is using technology to help to remove barriers for people with disabilities,” said Raymond Cho, Minister for Seniors and Accessibility. “This new Accessible Parking Permit online tool is a simple and convenient way for Ontarians to renew their permanent accessible parking permit, 24 hours a day, seven days a week. It’s one more example of how government run efficiently can deliver superior customer service for Ontarians.”
Over 40 of the most common ServiceOntario transactions, such as driver’s licence and licence plate sticker renewals, are available 24/7 at ServiceOntario.ca.
- Permit holders will now be able to renew online from the comfort of home, 24/7, and receive their new permit by mail.
- There are over 700,000 Ontarians who have an Accessible Parking Permit. The online application can be used to complete applications for renewals of permanent Accessible Parking Permits, traveller’s permits, motorcycle decals and a change of address.
- All holders of permanent Accessible Parking Permits can use this new tool to renew online, including for permits that expired on or after March 2020 and continue to be valid.
- It is recommended that customers continue to access services online where available. For transactions that need to be completed in person, appointments can be booked in advance at more than 40 ServiceOntario centres by visiting Ontario.ca/Appointment.