Brockville – As Brockville General Hospital (BGH) slowly begins to resume surgeries and procedures, and some carefully selected appointments, patients can expect to see many changes when coming into the hospital.
Before coming in for an appointment at BGH, every patient will be pre-screened for the COVID-19 virus. Patients who fail screening for COVID-19 will not proceed with their scheduled, or elective, procedures.
All persons, including patients, staff, and physicians, are screened again at the time of entry into the building.
“The questions asked by our screeners help maintain the Hospital as a safe environment for everyone in the building,” says Julie Caffin, Senior Vice President and Chief Nursing Executive. “Anyone coming into our Charles Street, Garden Street or community service locations can expect to answer a few questions on their current health and any recent travel history. We ask that everyone listen carefully to each question as they may change based on local risk.”
Once passed screening, patients will be asked to sanitize their hands and to wear a facemask before continuing to their appointment.
“In addition, staff and physicians have reinforced and adopted many infection prevention and control practices to keep patients, and ourselves, safe. As a result of everyone’s commitment to adhering to these practices, there have been no hospital-based transmission of COVID-19 at BGH.”
BGH reminds our community that though some Hospital services are resuming, visitor restrictions remain in place at this time. We are constantly re-evaluating as circumstances change.
Patients’ loved ones may accompany them to the main entrance of the Hospital. Once the patient has been dropped off, loved ones will be asked to leave. Loved ones may leave their contact information with the screeners and they will be contacted once the patient’s appointment is done.
Should there be any post-appointment instructions and a patient would like their loved one included, we ask the patient speak with their health care team and arrangements will be made.
BGH regularly reviews how to balance patient safety while making improvements to the patient experience at the Hospital.
“We recognize these precautions may be frustrating to some of our patients and families,” added Caffin. “But we are putting safety first and we appreciate our community’s understanding as we navigate these challenging times.