As a guest driven company, McDonald’s Canada is constantly evolving our menu and introducing new items and new ingredients. We are making a significant change to our menu and our operational procedures as it relates to allergens.
We are now serving products using nuts that are not individually packaged. The new SKOR McFlurry which launched Jan 17, 2017, is the first product that will contain non-packaged peanuts or tree nuts. As a result, all products available at our restaurants may contain or come into contact with peanuts, tree nuts or other allergens. That means the possibility exists for cross-contact between nuts and other menu items.
We have a long history of being sensitive to the needs of our guests with food allergies and this time will be no different, which is why we are communicating this important information in restaurant, at the drive-thru, on our website and through our mobile app. For full information on allergens and other ingredients, guests can visit our website at www.mcdonalds.ca and/or our mobile app. In addition, if guests have any other questions they can always call McDonald’s Guest Contact Centre at 1-888-424-4622.