Winchester – It seems fitting that a group of tigers is known as a ‘pride’ because a group of Winchester District Memorial Hospital staff has a lot to be proud of. For the past 18 months, the WDMH Tiger Team – as they call themselves – has been working on an ambitious action plan to improve obstetrical services. The group has tackled close to 50 different projects related to standardization, communication, innovation and staffing.
“According to Wikipedia, a Tiger Team is a diversified group brought together for a single project. It’s all about working together to identify best practices and determine how we can change things to make every experience better for Moms and their families,” explains Clinical Manager Naomi Thick.
Projects range from a streamlined process for Moms coming for an ultrasound to a brand-new section on the hospital website devoted to Obstetrics. Families can now access online resources about what to expect during pregnancy, at the hospital and after they go home. Other projects focus on patient resources, minor procedures and even research projects.
“The Tiger Team included staff from several departments as well as patient and family representatives,” notes Naomi. “Everyone’s input is important.”
The bulk of the Tiger Team’s work is now done and the team recently hosted a hospital-wide celebration, complete with tiger cupcakes. Poster presentations highlighted their successes. Definitely a reason to roar!